Legal
Privacy policy
How Infra Analytics collects, stores, and uses personal information related to training enquiries and enrolments.
Data controller
Infra Analytics of 3 Sinclair Street, Dowling, South Australia is the controller for personal information collected through infra-analytics.digital and related enrolment correspondence. Contact: info@infra-analytics.digital, (08) 8302 4876.
Information we collect
- Name, email address, and message content from enquiry forms
- Optional charting experience and session preferences you provide
- Enrolment and payment administration details when you join a cohort
- Technical logs such as IP address and browser type when you visit the site
- Cookie-related preferences as described in our cookies policy
We do not ask for tax file numbers, full card numbers through this website, or health information.
Why we use it
We use personal information to respond to enquiries, administer training places, send practical session details, improve site clarity, and meet legal record-keeping duties.
Retention
Enquiry messages are kept up to 24 months unless a longer period is needed for an active enrolment dispute. Enrolment records are retained for seven years where accounting or consumer law obligations apply. Analytics data tied to cookies is retained according to the cookie durations listed on the cookies page.
Your rights
Under the Australian Privacy Principles you may request access to personal information we hold about you, seek correction of inaccurate information, and complain about our handling of that information. To exercise these rights, email info@infra-analytics.digital. You may also contact the Office of the Australian Information Commissioner if you are not satisfied with our response.
International transfers
Our email and hosting providers may process data on servers outside Australia. Where that occurs, we take reasonable steps to ensure recipients handle information in a manner consistent with the Australian Privacy Principles.
Security
We use access controls and reputable hosting practices. No method of transmission over the internet is perfectly secure; please avoid sending unnecessary sensitive details by email.
Children
Training is aimed at adults. We do not knowingly collect personal information from children under 16.
Changes
We may update this policy by publishing a new version on this page with a revised effective understanding from the publication date.